Safety, Service, and Product Notices

END OF SERVICE NOTICE: Discontinued electrical calibration products

To better serve you, we want to make you aware of some important dates regarding the end of extended service support periods for discontinued products. Fluke Calibration typically offers extended service support for five years after discontinuing a product’s manufacture. After the extended support period has passed, we can no longer guarantee full service/repair parts to be available, and therefore possibly not be able to return instruments to usable condition. 

END OF SERVICE NOTICE: 5790A AC Measurement Standard

The extended repair support period for the 5790A is ending December 31, 2020 due to severe parts availability limitations. This date is well beyond the five years of extended support Fluke Calibration offers after discontinuing a product's manufacture (End of Life). An an improved alternative and direct replacement, the Fluke 5790B is available with the same great performance you expect from the 5790A.

END OF SERVICE NOTICE: 1590 and 1575A Super Thermometer

Fluke is announcing the end of service for these obsolete versions of the Super Thermometer will take place on June 30, 2020. The 1594A and 1595A Super Thermometers are the recommended replacements for these models.

END OF SERVICE NOTICE: 5700A and 5720A Calibrators

The extended repair support period for the 5700A Series I and II and 5720A calibrators is ending June 30, 2020, due to severe parts availability limitations. This date is well beyond the five years of extended support Fluke Calibration offers after discontinuing a product's manufacture (End of Life). The 5730A Multifunction Calibrator is the enhanced replacement product for the 5700A and 5720A.

END OF LIFE NOTICE: 5800A and 5820A Calibrators

The extended repair and calibration support period for the 5800A and 5820A calibrators is ending June 30, 2020. This date is well beyond the five years of extended support Fluke Calibration offers after discontinuing a product's manufacture (End of Life). The 9500B Oscilloscope Calibrator is the enhanced replacement product for the 5800A and 5820A.

END OF LIFE NOTICE: 5320A Electrical Safety Tester Calibrator

The 5320A Electrical Safety Tester Calibrator and 5320A-LOAD will be discontinued on August 31, 2019 after serving customers for over 13 years. The 5322A Electrical Safety Tester Calibrator is the enhanced replacement product for the 5320A.

END OF LIFE NOTICE: 8508A Reference Multimeter

The 8508A Reference Multimeter will be discontinued on March 31, 2020. These models have been in production since 2002. The newly release 8588A Reference Multimeter is the enhanced replacement product for the 8508A.

Fluke 910 and 910R GPS Week Number Rollover Event

A recent notice from Homeland Security announces a GPS Week Number Rollover Event scheduled for April 6th, 2019. This event will affect the 910 and 910R products that were purchased before 2007.

On this date, at the rollover time, some units will lose date information and display a 1999 date for reporting purposes. Frequency deviation data may not be archived within the unit. This situation will not self-correct with time or power cycling and must be sent to Fluke Service for repair and calibration.

1586A Notification

It was recently discovered that the 1586A when used with a PRT that was characterized using either sub-range 6 (0.01°C to 962°C) or 7 (0.01°C to 660°C) the 1586A was not factoring in the C & D coefficients and counting them as Zeroes. This will cause errors in the calculations at temperatures above 419°C. Temperatures below 419°C are not affected. If you are using any of the other ITS-90 subranges this error will not affect your readings. We have resolved the issue and have a firmware fix.

This notification affects all units with firmware version 1.03 or lower.

For more information and issue resolution review the document here. (25-FEB-2016)

MET/TEMP II (9938) and 1594A/1595A Waiting Command Notification

Fluke Calibration is voluntarily notifying customers of a required set up procedure in order to prevent 9938 software from waiting for a command and to prevent the 159X from not sending a response, which is causing the heat source to continue heating until the cut out temperature is reached. Review document here for details. (2013)

Fluke 1523/1524 Reference Thermometers Battery Life Notification

Fluke Calibration is voluntarily notifying customers of the upgrade of all 1523/1524 Reference Thermometers with firmware revision less than 1.05. This includes all units manufactured prior to April 2012. All units being sent to a service center for repair or recalibration will automatically be upgraded to firmware revision 1.05. Review document here for details. (2013)

Fluke Industrial safety notices:

https://www.fluke.com/en-us/support/safety-notices